Do I need to create an account?
No separate sign-up is needed. You'll receive an invitation from your finance administrator. Simply download the app and sign in with your mobile number to join the group.
What if my receipt has items I can't claim for?
When you upload a receipt, you can exclude individual line items before submitting. Only the relevant items will be included in your claim.
What happens if my claim is sent back?
Your finance administrator can request changes and leave a note explaining what needs to be adjusted. You'll be notified, and you can edit and resubmit directly in the app.
How will I know when I've been paid?
Once your finance administrator marks the expense as paid, you'll receive a notification confirming the amount, the payment method, and any attached proof of payment.
What if I haven't been paid after a long time?
Your finance administrator will set a timeframe for how long you should wait before raising a query. After that period, you can flag it in the app and they'll be notified.